Orca logo
Orca AI

Introducing the Future of Freight Intelligence

Vision reads freight documents. ECHO detects anomalies. ORI explains the answers across every stakeholder seat.

Orca AI processing freight data
Operator-Led AI

Practical AI Built on Trusted Freight Data

Orca builds AI from operator experience, client feedback, and real workflow pain — not because AI sounds good in marketing.

Orca has lived in the client’s shoes: chasing carrier answers, validating freight data, reconciling exceptions, and turning messy transportation information into decisions. That operating experience shapes where AI belongs in the platform.

  • We listen to client feedback and prioritize the workflows that actually slow teams down
  • We build AI capabilities that improve process speed, data quality, and client experience
  • We apply automation where it helps users make better decisions faster
  • We avoid building AI for the sake of saying we have AI
  • Every capability is designed around practical value for freight audit, operations, and reporting teams

Three AI Capabilities. One Unified Intelligence.

Each pillar covers a different part of the freight intelligence workflow, from raw document intake to anomaly detection to plain-language decision support.

Document Intelligence / AI OCR

Vision

Vision reads it.

Freight-built OCR turns invoices, BOLs, contracts, and receipts into clean structured data with human-in-the-loop control.

Anomaly Detection AI / ML

ECHO

ECHO finds it.

Mode-agnostic machine learning listens across freight transactions to detect billing, rate, contract, and behavior anomalies.

AI Supply Chain Agent

ORI

ORI explains it.

Plain-language intelligence lets every stakeholder ask freight questions, trace answers, and decide what to review or act on.

Vision

Vision — Document Intelligence / AI OCR

Reads what other systems overlook and turns freight documents into structured, audit-ready data.

Audit-Grade Document Processing

Vision extracts structured data from freight invoices, BOLs, rate confirmations, contracts, and receipts with field-level accuracy that reduces manual data entry.

  • 99%+ field-level extraction accuracy
  • Line-item level detail down to individual SKUs
  • Processes invoices, BOLs, rate confirmations, contracts, and receipts
  • Zero-hallucination document processing
  • Human-in-the-loop validation for audit-grade confidence
  • Thousands of documents processed in seconds
  • Structured JSON output for seamless system integration

The Problem

Freight documents arrive in dozens of formats—PDFs, scanned images, EDI, email attachments. Manual processing is slow, error-prone, and creates bottlenecks in your audit workflow.

The Orca Vision Difference

Unlike generic OCR tools, Orca Vision is purpose-built for freight. It understands carrier invoice layouts, accessorial codes, rate structures, and freight-specific terminology—extracting not just text, but meaning.

Data Ingestion Where Vision Matters

Vision supports the ingestion layer when OCR is the right tool — turning freight documents, invoices, BOLs, contracts, rate confirmations, and other unstructured sources into clean, usable supply chain data.

  • Connects messy document workflows to the same trusted freight data model
  • Uses OCR when it improves speed, accuracy, and audit readiness
  • Reduces manual data entry without removing the controls clients need
  • Normalizes document data before it feeds audit, analytics, anomaly detection, and reporting
  • Keeps practical client outcomes at the center of every ingestion workflow
ECHO

ECHO — Anomaly Detection AI / ML

Hears what others miss: mode-agnostic machine learning that detects billing, rate, contract, and behavior anomalies before they compound.

Pattern Recognition Models

Identifies recurring billing patterns, rate structures, and carrier behaviors that rules-based systems miss.

Behavioral Anomaly Detection

Detects deviations from expected carrier and cost behaviors using statistical models trained on your data.

Continuous Model Refinement

Models improve over time as they learn from your operational patterns, exception resolutions, and audit outcomes.

Predictive Cost Modeling

Forecasts cost trends and surfaces optimization opportunities before they impact your bottom line.

Mode-Agnostic Detection

Analyzes parcel, LTL, FTL, ocean, air, rail, and intermodal data without being locked to one mode or carrier format.

Pattern Change Monitoring

Identifies deviations in lanes, accessorials, service behavior, carrier charges, and cost-to-serve signals.

Compounding Cost Control

Flags small-dollar anomalies early so teams can stop recurring leakage before it becomes material.

How It Works

1

Data Ingestion

Freight data flows in from carriers, ERPs, and TMS systems across all modes and formats.

2

AI Normalization & Structuring

Raw data is cleaned, standardized, and structured into a unified freight data model.

3

Model Training & Anomaly Detection

Machine learning models analyze patterns and flag billing anomalies, contract misalignments, and cost deviations.

4

Insight Surfacing

Actionable insights are delivered through real-time dashboards, alerts, and executive reports.

5

Continuous Feedback Loop

Every resolution, approval, and override feeds back into the models—making the system smarter with every cycle.

ORI

ORI — AI Supply Chain Agent

Your freight data has answers. ORI lets every seat at the table ask in plain English, retrieve source-linked intelligence, review the evidence, and act.

ORI Examples

Built for Every Seat at the Table

From the C-suite to the operations floor — one AI that speaks every stakeholder's language.

VP

Why did our parcel costs spike 14% last month?

How ORI Works

Ask. Retrieve. Trace. Review. Act. Every answer is grounded in your freight data.

Ask

Pose freight questions in plain English. No SQL, no dashboards to navigate — just answers.

  • "Why did costs spike last month?"
  • "Which carriers have the worst on-time rates?"
  • "Show me our top 5 savings opportunities"

Retrieve

Draws on carriers, contracts, TMS/ERP, invoices, and audit history as one source of freight truth.

  • Carrier and contract context
  • Invoice and shipment history
  • Audit records and exception notes

Trace

Every answer is source-linked back to actual freight data so teams can review the evidence.

  • No hallucinated figures
  • Variance sources visible
  • Reviewable audit trail

Review

Human-in-the-loop control keeps sensitive answers reviewable before they become reports, recoveries, or client-facing decisions.

  • Approval-ready outputs
  • Sensitive answer controls
  • Source-backed review flow

Act

Turns insight into reports, recovery follow-up, carrier questions, and decisions that compound over time.

  • Reports and executive briefs
  • Recovery and review queues
  • Operational next steps

Questions ORI Can Answer

Role-specific answers for finance, transportation, supply chain, IT, and operations.

VP, Finance

Why did our parcel spend increase 14% this quarter?

Instantly traces root cause across carriers, surcharges, and volume changes — with recovery recommendations.

Director, Transportation

Where did we miss carrier volume commitments last quarter?

Identifies every carrier short of committed volume and builds a side-by-side variance comparison for review.

VP, Supply Chain

Are any cost-to-serve metrics above budget?

Breaks down cost-to-serve against budget by region and lane, flagging every variance for review.

IT Team

What percentage of invoices are manual or paper?

Splits invoice volume by submission type and surfaces which carriers still send paper — Vision OCR targets.

Why This Isn't Just Another AI Chatbot

Generic AI tools hallucinate. ORI is grounded in your actual freight data.

Built Around Freight-Audit Workflows

Not a generic AI bolted onto freight. The assistant is designed around how audit, finance, operations, and client teams actually ask questions about freight data.

Your Data Never Leaves Your Instance

Enterprise-grade isolation. Your freight data trains your models only — never shared, never commingled, never used to train other clients.

Gets Smarter Every Cycle

Every audit resolution, every exception override, every approved recovery feeds back into the model. Accuracy compounds over time.

Structured Reasoning, Not Hallucination

Every insight is grounded in your actual data with traceable sources. No guessing, no fabricated statistics — auditable intelligence.

Powered by Every Data Source in Your Freight Ecosystem

The AI analyst doesn't work in isolation. It draws from every system Orca connects to — creating a single source of truth for your entire supply chain.

Carrier InvoicesEDI 210/214Rate ContractsTMS / ERPPayment SystemsException LogsBOLs & PODsAccessorial SchedulesHistorical Audit DataClient Health Signals

Ask

Natural-language questions

Use plain English instead of digging through reports

Trace

Source-linked answers

Every important claim should point back to data

Review

Human-in-the-loop control

Sensitive outputs stay reviewable before action

Act

Operational next steps

Turn insight into follow-up, reports, or decisions

Ready to ask your freight data a question?

Book a live demo and see ORI work on your actual data. No generic slides — just your numbers, your carriers, your answers.

No credit card required • Free analysis of your freight spend • Enterprise-ready security

This transforms freight data into a self-improving system.

Not a static report. Not a rules engine. A living intelligence layer that gets smarter with every shipment, every invoice, every exception.

See Orca AI in action

Book a demo to see how Orca’s machine learning models detect what traditional audit systems miss.